Software Alternatives & Reviews
Register | Login

Brand Embassy VS Zendesk Support

Compare Brand Embassy VS Zendesk Support and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Brand Embassy logo Brand Embassy

Brand Embassy is social customer service software.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Brand Embassy Landing page
    Landing page //
    2023-05-12
Not present

Brand Embassy

Categories
  • Customer Support
  • Help Desk
  • Customer Service
  • Ticketing System
Website brandembassy.com
Edit details

Zendesk Support

Categories
  • Customer Support
  • Customer Service
  • Help Desk
  • Help Desk And Ticketing
Website zendesk.com
Edit details

Brand Embassy videos

No Brand Embassy videos yet. You could help us improve this page by suggesting one.

+ Add video

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Brand Embassy and Zendesk Support)

Brand Embassy

Zendesk Support

Customer Service
14 14%
Customer Service
86% 86
Customer Support
12 12%
Customer Support
88% 88
Help Desk
11 11%
Help Desk
89% 89
Ticketing System
100 100%
Ticketing System
0% 0

User comments

Share your experience with using Brand Embassy and Zendesk Support. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Brand Embassy and Zendesk Support

Brand Embassy Reviews

We have no reviews of Brand Embassy yet.
Be the first one to post

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Brand Embassy and Zendesk Support, you can also consider the following products

Conversocial - Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sparkcentral - Good old fashioned customer service, delivered in a high tech way

Zoho Desk - Industry's first context-aware Helpdesk Software

Cisco Contact Center - Provides a secure, highly available, and easy to deploy customer interaction management solution.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Loading...