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Brainshark VS Freshservice

Compare Brainshark VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Brainshark logo Brainshark

Brainshark sales enablement solutions help deliver the content you need to sell, market, educate and inform with maximum impact – all within Salesforce.com.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Brainshark Landing page
    Landing page //
    2023-10-14

  www.brainshark.comSoftware by Brainshark

  • Freshservice Landing page
    Landing page //
    2023-06-09

Brainshark videos

+ Add

Brainshark Review by Smart Selling Tools: Readiness to Revenue

More videos:

  • Demo - Brainshark 4-Minute Demo 2020
  • Review - Video Coaching & Practice with Brainshark

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Brainshark and Freshservice)

Brainshark

Freshservice

Online Learning
100 100%
Online Learning
0% 0
Project Management
9 9%
Project Management
91% 91
Education
100 100%
Education
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Brainshark and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Brainshark and Freshservice

Brainshark Reviews

10 LearnUpon Alternatives
Brainshark is a LearnUpon alternative that’s focused on helping organizations develop sales training courses, tackle their employees’ performance issues, and address any training challenges from the get-go. Through the platform’s content creation tool, trainers can design and deploy courses in just a few clicks. They can even track each worker’s course completion rates,...
Source: www.edapp.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Brainshark mentions (0)

We have not tracked any mentions of Brainshark yet. Tracking of Brainshark recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: almost 3 years ago

What are some alternatives?

When comparing Brainshark and Freshservice, you can also consider the following products

MindTickle - MindTickle is a sales readiness platform to reduce ramp time, drive consistent messaging, & ensure effective field communication

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Outreach - Outreach Is Your Sales Communication Platform

Redmine - Flexible project management web application

iSpring Suite - A comprehensive yet easy-to-use authoring tool for creating professional online courses like a pro – even if you’re a complete beginner.

Basecamp - A simple and elegant project management system.

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