BotStar VS Intercom

BotStar Reviews

1. quannguyen13    

   Freshman at RMIT University | almost 3 years ago
   Good tool to improve personal skills and apply in university project !

   I am currently in college and have been using Botstar for over 1 year. For me, learning how to use this platform is quite easy and combined with the promotion, the price is reasonable for students. Thanks to BotStar, I was able to apply chatbot to some SMBs and clubs on campus, thereby developing my relationships and skills.

   🏁 Competitors: Chatfuel, Botbanhang

   👍 Pros:    The price of the pro version is good|Dashboards make it easy for me to review, edit, or update.

   👎 Cons:    It would be great if there were more tutorials and examples of complex, advanced flow chatbots to learn from.
2. Laura_Rachael    

   Public Relations Specialist at Fashion Crossover London | almost 3 years ago
   Love it ! Now I have more time, better mood to improve to product & service quality.

   Pretty good for my business budget. The application of chatbot has helped me reduce a burden when I no longer have to do the same things over and over again.

   🏁 Competitors: ManyChat, Botsify

   👍 Pros:    Having average knowledge about coding and intergrations would help you come up with many potential things.|Can create basic calculations from which to calculate money, total bill.

   👎 Cons:    Need more example of advance tool like api or coding stuff.
3. Eric Phan    

   Marketing at Keuka College | almost 3 years ago
   That is a wonderful chatbot .

   It can work as a seller with a smooth conversation with predefined data and collected information.

   🏁 Competitors: ManyChat

   👍 Pros:    "being able to set up all necessary data in conversation to customers with a smooth flow. handle effectively by striving quickly data from cms support with a range of useful and urgent-needed function like scheduling appointments, displaying web in the chat box"

   👎 Cons:    Unless you have an intensive knowledge of coding, you will not be able to spoil all further applicable features of that chatbot

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

BotStar mentions (1)

• Live chat options for a landing page

  Take a look at BotStar. Can be set up with a full-page interface. You can use it for basic live chat, or you can create very feature-rich automation flows that integrate directly with your other systems. Source: about 3 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago