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Bomgar VS Salesforce Service Cloud

Compare Bomgar VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Bomgar logo Bomgar

Access any remote desktop, server, or POS system through firewalls - no VPN! Bomgar supports Windows, Mac, Linux, iPad, iPhone, and Android. Appliance or Cloud deployment options.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Bomgar Landing page
    Landing page //
    2023-10-18
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Bomgar

Categories
  • Remote Desktop
  • Remote PC Access
  • Remote Control
  • Group Chat & Notifications
Website bomgar.com
Edit details

Salesforce Service Cloud

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website salesforce.com
Edit details

Bomgar videos

+ Add

Bomgar B200 Remote Support Appliance REVIEW

More videos:

  • Demo - Bomgar Software Demonstration
  • Review - How Bomgar Remote Support Software Works?

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Bomgar and Salesforce Service Cloud)

Bomgar

Salesforce Service Cloud

Remote Desktop
100 100%
Remote Desktop
0% 0
Help Desk
0 0%
Help Desk
100% 100
Remote PC Access
100 100%
Remote PC Access
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Bomgar and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bomgar and Salesforce Service Cloud

Bomgar Reviews

Teamviewer Alternatives: 10 Best Remote Desktop Software
If you value your security over everything else, Bomgar remote support is certainly for you. While all the other remote desktop software on this list including TeamViewer offer some type of security, none of them focus so heavily on it as Bomgar. As per their website, not only is the product architecture superior from a security standpoint, the product itself has a number of...
Source: beebom.com

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Bomgar and Salesforce Service Cloud, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Remote Desktop Manager - Remote Desktop Manager is a remote connection and password management platform for IT pros trusted by more than 300 000 users in 130 countries.‎Add-ons - Remote Desktop .

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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