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BMC Remedy VS SolarWinds Web Help Desk

Compare BMC Remedy VS SolarWinds Web Help Desk and see what are their differences

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BMC Remedy logo BMC Remedy

IT Service Management Suite

SolarWinds Web Help Desk logo SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.
  • BMC Remedy Landing page
    Landing page //
    2023-09-17
  • SolarWinds Web Help Desk Landing page
    Landing page //
    2023-09-22

BMC Remedy

Categories
  • HR
  • HR Tools
  • HR And Payroll Software
  • HCM
Website bmc.com
Edit details

SolarWinds Web Help Desk

Categories
  • Service Desk
  • Help Desk
  • Incident Management
  • IT Service Management
Website solarwinds.com
Edit details

BMC Remedy videos

+ Add

Customer Training: Administering in BMC Remedy AR System 9.0

More videos:

  • Review - BMC Remedy 9 ITSM: Modern, Mobile and Easy to Use. See How.
  • Review - BMC Remedy Live! 30 Minutes to Better Asset Management

SolarWinds Web Help Desk videos

No SolarWinds Web Help Desk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BMC Remedy and SolarWinds Web Help Desk)

BMC Remedy

SolarWinds Web Help Desk

HR
100 100%
HR
0% 0
Help Desk
70 70%
Help Desk
30% 30
HR Tools
100 100%
HR Tools
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC Remedy and SolarWinds Web Help Desk

BMC Remedy Reviews

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SolarWinds Web Help Desk Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
With SolarWinds Online Help Desk, you can track assets from initial request to approval to final purchase and inventory entry. Its ability to interface with remote control software enables IT specialists to immediately start a remote session on any of the computers mentioned in their asset inventory. With just one click, you can begin a screen-sharing session with the remote...
Source: infraon.io
The Best Asset Management Software of 2017
Bottom Line: A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user interface and a nice price.
Source: au.pcmag.com

What are some alternatives?

When comparing BMC Remedy and SolarWinds Web Help Desk, you can also consider the following products

FinancialForce HCM - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

StarGarden HCM - StarGarden HCM is an integrated HR and Payroll software with workflow automation tools.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

isolved - isolved is an employee experience leader, providing intuitive, people-first HCM technology.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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