Software Alternatives & Reviews

BMC FootPrints Service Core VS SolarWinds Web Help Desk

Compare BMC FootPrints Service Core VS SolarWinds Web Help Desk and see what are their differences

BMC FootPrints Service Core logo BMC FootPrints Service Core

BMC FootPrints Service Core combines the service desk and desktop management functions into a single, unified console.

SolarWinds Web Help Desk logo SolarWinds Web Help Desk

Simplify service management and asset management with SolarWinds® Web Help Desk™.
  • BMC FootPrints Service Core Landing page
    Landing page //
    2021-07-28
  • SolarWinds Web Help Desk Landing page
    Landing page //
    2023-09-22

BMC FootPrints Service Core

Categories
  • Service Desk
  • Help Desk
  • Project Management
  • IT Management
Website footprintsservicedesk.com

SolarWinds Web Help Desk

Categories
  • Service Desk
  • Help Desk
  • Incident Management
  • IT Service Management
Website solarwinds.com

Category Popularity

0-100% (relative to BMC FootPrints Service Core and SolarWinds Web Help Desk)
Help Desk
29 29%
71% 71
Service Desk
28 28%
72% 72
Project Management
43 43%
57% 57
IT Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC FootPrints Service Core and SolarWinds Web Help Desk

BMC FootPrints Service Core Reviews

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SolarWinds Web Help Desk Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
With SolarWinds Online Help Desk, you can track assets from initial request to approval to final purchase and inventory entry. Its ability to interface with remote control software enables IT specialists to immediately start a remote session on any of the computers mentioned in their asset inventory. With just one click, you can begin a screen-sharing session with the remote...
Source: infraon.io
The Best Asset Management Software of 2017
Bottom Line: A lightweight combination of helpdesk and asset management features, SolarWinds Web Help Desk lacks a few features that larger organizations will need, but makes up for it with an easy-to-use user interface and a nice price.
Source: au.pcmag.com

What are some alternatives?

When comparing BMC FootPrints Service Core and SolarWinds Web Help Desk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.