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BMC FootPrints Service Core VS Jira Service Desk

Compare BMC FootPrints Service Core VS Jira Service Desk and see what are their differences

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BMC FootPrints Service Core logo BMC FootPrints Service Core

BMC FootPrints Service Core combines the service desk and desktop management functions into a single, unified console.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • BMC FootPrints Service Core Landing page
    Landing page //
    2021-07-28
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

BMC FootPrints Service Core

Categories
  • Service Desk
  • Help Desk
  • Project Management
  • IT Management
Website footprintsservicedesk.com
Edit details

Jira Service Desk

Categories
  • DevOps Tools
  • Service Desk
  • Help Desk
  • Customer Support
Website atlassian.com
Edit details

BMC FootPrints Service Core videos

No BMC FootPrints Service Core videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to BMC FootPrints Service Core and Jira Service Desk)

BMC FootPrints Service Core

Jira Service Desk

Help Desk
4 4%
Help Desk
96% 96
Project Management
7 7%
Project Management
93% 93
Service Desk
7 7%
Service Desk
93% 93
IT Management
100 100%
IT Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC FootPrints Service Core and Jira Service Desk

BMC FootPrints Service Core Reviews

We have no reviews of BMC FootPrints Service Core yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing BMC FootPrints Service Core and Jira Service Desk, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

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