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Black Duck Hub VS Jira Service Desk

Compare Black Duck Hub VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Black Duck Hub logo Black Duck Hub

Black Duck Hub open source management helps security and development teams identify and eliminate open source security risks.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Black Duck Hub Landing page
    Landing page //
    2023-09-25
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Black Duck Hub videos

+ Add

Finding and Fixing Apache Struts CVE-2017-5638 with Black Duck Hub

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Black Duck Hub and Jira Service Desk)

Black Duck Hub

Jira Service Desk

Project Management
15 15%
Project Management
85% 85
Help Desk
0 0%
Help Desk
100% 100
No Code
100 100%
No Code
0% 0
Development
100 100%
Development
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Black Duck Hub and Jira Service Desk

Black Duck Hub Reviews

We have no reviews of Black Duck Hub yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Black Duck Hub and Jira Service Desk, you can also consider the following products

Setapp - Your shortcut to prime apps on Mac, an App Store alternative

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Konfigure - APARTMENTS | VILLA | WORKSPACE | RETAIL

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Metavine Platform - Metavine Platform is a comprehensive Platform-as-a-Service that help businesses build agility and compete effectively in the digital world by enabling them to iterate and create apps quickly.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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