Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
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Based on our record, Birdeye should be more popular than Textable. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Also, an alternative would be Textable. We offer plans starting at $5/mo that provides a user interface both on web and mobile for utilizing their API with your existing numbers. You can see more details at https://textable.co (Disclaimer: I work here). Source: 12 months ago
I can’t offer much on the 3CX side as they’ve alienated us out of being customers, but, if you’re looking for a more robust messaging solution, you can check out our app, Textable. (https://textable.co) disclaimer: I work here. Source: 12 months ago
Hey, check out https://textable.co (I work there). It sits alongside your voice product and uses your own carrier connection and has more advanced messaging features than 3CX (and most other PBX). I think our "Blasts" feature is what you're looking for. Source: about 1 year ago
Sure, I thought that would link but it doesn't seem to be. https://textable.co we've got plans starting at $5/mo for the most "basic" messaging. It comes with some extra features like away messages and canned responses. There's a $30/mo plan that has a bunch of marketing features (meant for business). Source: about 1 year ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Jasmin SMS Gateway - Jasmin is a very complete open source SMS Gateway with many enterprise-class features such as:
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Textmagic - The all-in-one solution for all your business texting needs - marketing campaigns, two-way SMS chats, reminders, notifications, and internal staff communication.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Kannel - Open Source WAP and SMS Gateway