Software Alternatives & Reviews

Birdeye VS Bitrix24

Compare Birdeye VS Bitrix24 and see what are their differences


Birdeye helps businesses grow through happy customers.

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Birdeye Landing Page
Birdeye Landing Page

Birdeye helps businesses grow through happy customers. Over 60,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Appointments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Using the Birdeye platform - AI, messaging, automation tools - businesses are delivering great customer experiences to 100M+ people.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab.

Bitrix24 Landing Page
Bitrix24 Landing Page

Birdeye details

Categories
Reputation Management Customer Interaction Online Reviews Customer Experience Management Marketing Platform Live Chat Surveys Business Listings Customer Experience
Website birdeye.com  
Pricing URL Official Birdeye Pricing  
Details $paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date2012-02-02

Bitrix24 details

Categories
Project Management Task Management Communication CRM CRM Platforms Work Collaboration Intranet
Website bitrix24.com  
Pricing URL Official Bitrix24 Pricing  
Details $freemium $69.0 / Monthly (6 users / 50 GB / CRM+)
Platforms
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Release Date-

Birdeye videos

What is Birdeye?

More videos:

  • - Birdeye Review Julie

Bitrix24 videos

Bitrix24 Introduction New

More videos:

  • - Bitrix24: CRM (Demo)
  • - Video Review for Bitrix24

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Bitrix24

Birdeye Reviews

Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Bitrix24 Reviews

11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
If you need virtual PBX to sell or manage existing clients via phone, you’ll need a CRM system. Which is included in Bitrix24 free of charge! Importing calling lists or your current customer database takes only a minute. Bitrix24 supports both incoming and outbound calls to/from inside CRM, lets you see client info during call and add notes while you are talking.
Best Call Center Software: The Complete List (2020 Update)
With telephony completely intergrated into Bitrix24, you can call any mobile phone or landline domestically or internationally. No need for any special IP-telephony equipment.
Best helpdesk software of 2020: for ticketing and support
Bitrix24 is a powerful platform that includes a contact center as well as features for staff communications, project management, and CRM. The contact center aspect allows for a wide range of communications channels to be covered, not least live chat, social media messages, as well as SMS, email, and even phone calls. There's a free tier for up to 12 users. After that, their...
VisionFlow alternative
it’s a completed package very similar to Bitrix24, containing Project Management, CRM, HelpDesk in one. If you are looking for a Free VisionFlow
10 All Time Best Basecamp Alternatives for Project Management
Bitrix24 is a social Intranet for your business. It’s also a task management app, integrated with document sharing and time-tracking with social network apps. What it offers include blogs, calendars, files, tasks, photos, workgroups, likes, task comments, kanban boards and more! It advocates a freemium model. Get the free version of this task management software here. You...
Source: sprout24.com

What are some alternatives?

When comparing Birdeye and Bitrix24, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

monday.com - The most intuitive platform to manage projects and teamwork

User reviews

Share your experience with using Birdeye and Bitrix24. For example, how are they different and which one is better?

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