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BigPanda VS ngDesk

Compare BigPanda VS ngDesk and see what are their differences

Unimus
Unimus is a Network Automation and Configuration management solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BigPanda logo BigPanda

With BigPanda you can automate your incident management process. Automatically group alerts into consolidated incidents. Try it now for free!

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.
  • BigPanda Landing page
    Landing page //
    2023-10-16
  • ngDesk Landing page
    Landing page //
    2022-10-29

BigPanda videos

+ Add

BigPanda Employee Reviews - Q3 2018

More videos:

  • Review - Bungie - Groundbreaking Game Universes Supported by BigPanda
  • Review - TiVo Embraces BigPanda

ngDesk videos

+ Add

Free Freshdesk Alternative: ngDesk

More videos:

Category Popularity

0-100% (relative to BigPanda and ngDesk)

BigPanda

ngDesk

Monitoring Tools
90 90%
Monitoring Tools
10% 10
Incident Management
56 56%
Incident Management
44% 44
Backup & Restore
100 100%
Backup & Restore
0% 0
Notifications And Alerting
0 0%
Notifications And Alerting
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigPanda and ngDesk

BigPanda Reviews

We have no reviews of BigPanda yet.
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ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

What are some alternatives?

When comparing BigPanda and ngDesk, you can also consider the following products

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

Heroku Enterprise - Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

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