bbPress VS Zendesk

bbPress

bbPress is forum software with a twist from the creators of WordPress.

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Landing page //
2021-07-25

Landing page //
2022-03-08

Categories	Forums And Forum Software Forums Community Platform Community Management
Website	bbpress.org
Pricing URL	-

Categories	CRM Help Desk Support Customer Support IT Helpdesk Help Desk And Ticketing
Website	zendesk.com
Pricing URL	Official Zendesk Pricing

bbPress videos

+ Add

bbPress Review - How To Create a Simple Forum on a WordPress Blog

Zendesk videos

+ Add

Zendesk Overview Demo

Category Popularity

0-100% (relative to bbPress and Zendesk)

Zendesk

Forums And Forum Software

100 100%

Forums And Forum Software

0% 0

Customer Support

0 0%

Customer Support

100% 100

Forums

100 100%

Forums

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using bbPress and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare bbPress and Zendesk

bbPress Reviews

Top 10 Best Free Open Source Forum Software to Setup own Discussion Forum

bbPress makes it very simple for a user to create a unique discussion forum within the WordPress based website as it enables easy setup and offers various useful features to reduce the load. It concentrates more on fast performance, effortless integration, web standards, and extensive usability. It has clean and modern design and provides simple installation process. You can...

Source: technofizi.net

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Social recommendations and mentions

Zendesk might be a bit more popular than bbPress. We know about 7 links to it since March 2021 and only 5 links to bbPress. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

bbPress mentions (5)

Is Wordpress suitable for my project ?
Your description has a lot of room for specifics, but if forum is what you want you should check bbpress. Source: about 1 year ago
Best way to create a community website
For something simple, I'd look into bbpress. For something more complex (but that can still integrate with WordPress, check out Xenforo (my favorite) or Vanilla. Source: over 1 year ago
Nextdoor replacement?
I've never used either, but there's BBpress and BuddyPress from the makers of WordPress: Https://bbpress.org/ Https://buddypress.org/. Source: over 1 year ago
Looking for a simple forum-based WP theme that can be customized to add custom pages
Bbpress.org is going to be best place to start. Source: almost 2 years ago
[HELP] Plugin for Discussion Board/Forum
Have you checked out bbpress? It's from the creators of WordPress Https://bbpress.org/. Source: almost 3 years ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 5 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

What are some alternatives?

When comparing bbPress and Zendesk, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MyBB - MyBB is a discussion board software that runs on PHP and MySQL

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!