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Aspect VS PlayVox

Compare Aspect VS PlayVox and see what are their differences

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Seamless project management and collaboration for your team. featured
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Aspect logo Aspect

Aspect Software is on a mission to simplify and improve customer engagement.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Aspect Landing page
    Landing page //
    2023-05-02
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Aspect videos

+ Add

Aspect by 900 Global | Full uncut review with commentary

More videos:

  • Review - aspect shoes unboxing and review
  • Tutorial - 💡Aspect Grow Light Review & Unboxing📦 | DIY How To Hang || A girl with a garden

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Aspect and PlayVox)

Aspect

PlayVox

Project Management
100 100%
Project Management
0% 0
Communication
0 0%
Communication
100% 100
Construction Management
100 100%
Construction Management
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

Share your experience with using Aspect and PlayVox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aspect and PlayVox

Aspect Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Aspect is an integrated call centre platform for customer engagement and workforce optimisation.
Source: www.dayonetech.com

PlayVox Reviews

We have no reviews of PlayVox yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Aspect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aspect mentions (1)

  • Some Amazon managers say they 'hire to fire' people just to meet the internal turnover goal every year
    One really common call center telephone switch - made by aspect actually has all kinds of built in reporting to catch people playing "phone games". Source: almost 3 years ago

PlayVox mentions (0)

We have not tracked any mentions of PlayVox yet. Tracking of PlayVox recommendations started around Mar 2021.

What are some alternatives?

When comparing Aspect and PlayVox, you can also consider the following products

AccuLynx - AccuLynx is a platform that helps users in the management of their roofing business and allows them to keep all aspects of their business in a streamlined position.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

NoteVault - NoteVault is a voice-to-text-based mobile reporting solutions for construction, architectural, and engineering industry.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

PMWeb - Construction Management

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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