What are some alternatives?
Ryver - Ryver provides all of your team communications in one place: chats, posts, and files.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
QnA Maker - Build a Q&A bot from a web page in seconds
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Taskworld - Taskworld is a cloud-based collaboration platform that increases productivity, engagement at work.
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!