Apple Support VS Intercom

Apple Support Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Apple Support mentions (181)

• Hello Apple. iCloud Stuck at 50GB.

  Other people tend to contact the vendor via their official support channels (i.e. https://support.apple.com and then click "Start now" under "Get Support") rather than complaining about it on the internet. - Source: Hacker News / 4 months ago

• What else can it do / what niche things do you use your watch for?

  Complication options on Apple Watch You can open most apps by tapping a complication on the watch face. Some complications show specific information from a particular app so you see just what you need with a glance. Weather, for example, includes complications for air quality, conditions, temperature, and more. Https://support.apple.com › guide Change the watch face on your Apple Watch - Apple Support Feedback. Source: 4 months ago

• Unable to finish sign-up for Apple Developer

  I just went to the support site (https://support.apple.com) scrolled to "Get Support" and clicked and it took me to https://getsupport.apple.com, where I typed in "trouble with developer account" and was given an option for chat or call. Source: 4 months ago

• iTunes on widows help please!

  - on support.apple.com I downloaded iTunes 12.10.11 for windows (64 bit). Source: 4 months ago

• what does “E” mean?

  Issues that can only be resolved by Apple, such as hardware faults, iCloud access or Activation lock, should be sent to Apple Support. Source: 4 months ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago