Appcues VS Whatfix

Appcues

Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product

Landing page //
2023-09-13

Landing page //
2023-06-14

Categories	User Engagement User Onboarding And Engagement Digital Adoption User Experience
Website	appcues.com
Pricing URL	Official Appcues Pricing

Categories	User Engagement User Onboarding And Engagement Analytics Web Analytics
Website	whatfix.com
Pricing URL	Official Whatfix Pricing

Appcues videos

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Appcues - Product-Led Growth Review

Whatfix videos

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Whatfix-Product-Led-Growth-Review

Category Popularity

0-100% (relative to Appcues and Whatfix)

Whatfix

User Onboarding And Engagement

78 78%

User Onboarding And Engagement

22% 22

User Engagement

71 71%

User Engagement

29% 29

Digital Adoption

81 81%

Digital Adoption

19% 19

User Experience

100 100%

User Experience

0% 0

User comments

Share your experience with using Appcues and Whatfix. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Appcues and Whatfix

Appcues Reviews

15 best user onboarding software you need to try in 2023

It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if you’re onboarding a design, ecommerce, or creativity tool. Among its clients are content-creation tool Writer and video collaboration platform Frame.io.

Source: www.marketermilk.com

8 Best Usetiful Alternatives and Competitors That Are More Professional

Appcues’s analytics isn’t much different from it’s close competitors, such as UserGuiding or Pendo. You can see al the data of your guides, surveys, checklists, and so on. What makes Appcues’s analytics strong are the “journeys” and “experiments” features, which allow you to play with custom parameters and dive deep into details.

Source: userguiding.com

The 7 Best WalkMe Alternatives in 2023

Its A/B testing and optimization features enable continuous improvement of user experiences. If you're seeking a no-code solution with powerful optimization capabilities, Appcues is an attractive option.

Source: helpjuice.com

Appcues Alternatives and Competitors

Even though it’s a “no-code” software, Appcues is not as easy-to-use as you might expect. If you have a small team with limited time, Appcues might not be for you because it still requires some time to be invested in the platform before you can effectively create onboarding flows. For the startups and SME’s Appcues might be on the expensive side of the onboarding tools.

Source: blog.userguiding.com

Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023

Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.

Source: helpjuice.com

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)

Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.

Source: userpilot.com

Appcues Alternatives and Competitors

Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.

Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, Whatfix seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Appcues mentions (0)

We have not tracked any mentions of Appcues yet. Tracking of Appcues recommendations started around Mar 2021.

Whatfix mentions (3)

Too many customers to handle
To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 11 months ago
Learn & bypass Content Security Policy using HTTP Response Header
Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
Onboarding new Salesforce Users / Lightning Users
You can check out Whatfix (https://whatfix.com/). Source: almost 2 years ago

What are some alternatives?

When comparing Appcues and Whatfix, you can also consider the following products

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Userpilot - Product user experience software for product & UX teams

Appcues vs UserGuiding

Whatfix vs UserGuiding