Software Alternatives & Reviews

Apifonica VS Avaya

Compare Apifonica VS Avaya and see what are their differences

Apifonica logo Apifonica

Automated Communication Cases between business and customers

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.
  • Apifonica Landing page
    Landing page //
    2022-12-20

Apifonica is a high load cloud communications platform that allows companies to automate their relations with customers. With its voice- and text-based conversational bots, the platform automates B2C communications over the phone, SMS, and popular messaging apps in 150+ languages. A modern API interface facilitates platform integration with any software. We have offices in Estonia, Poland, and Latvia. Our servers are hosted on Amazon.

  • Avaya Landing page
    Landing page //
    2023-09-23

Apifonica

$ Details
€500.0 / Monthly
Platforms
AWS
Release Date
2015 August

Avaya

Website
avaya.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Apifonica videos

What is Apifonica?

Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Category Popularity

0-100% (relative to Apifonica and Avaya)
Communication
21 21%
79% 79
Voice And SMS
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Telecommunications
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Apifonica and Avaya

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Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

What are some alternatives?

When comparing Apifonica and Avaya, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.