Software Alternatives & Reviews

AnswerRocket VS Keatext

Compare AnswerRocket VS Keatext and see what are their differences

AnswerRocket logo AnswerRocket

AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Keatext logo Keatext

Your most impactful CX improvements start here
  • AnswerRocket Landing page
    Landing page //
    2023-06-14
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

AnswerRocket

Categories
  • Development
  • Data Dashboard
  • Business Intelligence
  • Online Services
Website answerrocket.com
Pricing URL Official AnswerRocket Pricing
Details $-
Platforms
-

Keatext

Categories
  • NLP And Text Analytics
  • Customer Experience Management
  • Predictive Analytics
  • Marketing Platform
Website keatext.ai
Pricing URL Official Keatext Pricing
Details $paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey

AnswerRocket features and specs

No features have been listed yet.

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

AnswerRocket videos

AnswerRocket For CPGs

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Category Popularity

0-100% (relative to AnswerRocket and Keatext)
Development
100 100%
0% 0
NLP And Text Analytics
0 0%
100% 100
Data Dashboard
93 93%
7% 7
Business Intelligence
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AnswerRocket and Keatext

AnswerRocket Reviews

25 Best Reporting Tools for 2022
Answerrocket is known as an analytical and reporting tool that can automate analysis to answer your questions in seconds flat. With Answerrocket, you can also stay informed about performance, business trends, and opportunities.
Source: hevodata.com

Keatext Reviews

We have no reviews of Keatext yet.
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What are some alternatives?

When comparing AnswerRocket and Keatext, you can also consider the following products

Qrvey - Embedded Analytics built exclusively for SaaS applications.

Chattermill - Extract actionable insights from customer feedback using deep learning

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Syndigo - Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.