AnswerDock
AnswerRocket
DevicePilot
Omniscope
Syndigo
Phocas
Amdocs CES
Toucan Toco
PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Observe.AI
Genesys
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
AnswerDock| Categories |
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|---|---|
| Website | answerdock.com |
| Pricing URL | Official AnswerDock Pricing |
PlayVox| Categories |
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| Website | playvox.com |
| Pricing URL | Official PlayVox Pricing |
AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Omniscope - Visokio is developer of Omniscope - Business Intelligence app for high-performance data processing, analytics and data visualisation.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
