What are some alternatives?
When comparing AnswerDash and Process Street, you can also consider the following products
Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science
Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.
Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Zoho Desk - Industry's first context-aware Helpdesk Software
Pipefy - The new development platform built for agile teams.