Software Alternatives & Reviews

amoCRM VS Respond.io

Compare amoCRM VS Respond.io and see what are their differences

amoCRM logo amoCRM

amoCRM is the world’s first messaging-powered CRM.

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • amoCRM Landing page
    Landing page //
    2023-07-11

amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails, and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love its powerful analytics, reporting, and automation tools. It's the perfect messenger-based sales solution for entrepreneurs and SMBs.

  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

amoCRM

Website
amocrm.com
$ Details
paid Free Trial $15.0 / Monthly
Platforms
Browser Cross Platform iOS Android Web Mac OSX Windows Chrome OS Linux Google Chrome Firefox iPhone Safari Facebook Messenger Telegram
Release Date
2004 January

amoCRM videos

Product overview of amoCRM

Respond.io videos

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Category Popularity

0-100% (relative to amoCRM and Respond.io)
CRM
85 85%
15% 15
Customer Support
0 0%
100% 100
Sales
100 100%
0% 0
Sales Workflow
100 100%
0% 0

Questions and Answers

As answered by people managing amoCRM and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using amoCRM and Respond.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

amoCRM mentions (0)

We have not tracked any mentions of amoCRM yet. Tracking of amoCRM recommendations started around Mar 2021.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 10 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: almost 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing amoCRM and Respond.io, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

WATI - No-code chatbot builder for WhatsApp Business

HubSpot CRM - Free CRM software for small businesses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Keap - Grow Sales. Save Time. Get Organized.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.