Software Alternatives & Reviews

Ameyo VS Genesys

Compare Ameyo VS Genesys and see what are their differences

Ameyo logo Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Ameyo Landing page
    Landing page //
    2023-08-22

Ameyo is scalable and flexible complete omnichannel contact center suite with various deployment models such as on-premise, cloud or hybrid. It allows the user to easily design their business workflows according to their business requirements. Additionally, with powerful integrations for all major third-party systems and CRMs along with highly intelligent dialer functionality, it is the preferred choice for all major business with sustained growth as their goal.

  • Genesys Landing page
    Landing page //
    2023-09-13

Ameyo

Categories
  • Communication
  • Call Center Software
  • Enterprise Communication
  • VoIP
Website ameyo.com
Pricing URL Official Ameyo Pricing

Genesys

Categories
  • Communication
  • Enterprise Communication
  • Work Management
  • Call Center Software
Website genesys.com
Pricing URL Official Genesys Pricing

Ameyo videos

Ameyo Contact Center Features

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Ameyo and Genesys)
Communication
55 55%
45% 45
Call Center Software
67 67%
33% 33
Enterprise Communication
52 52%
48% 48
Cloud Contact Center
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ameyo and Genesys

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Ameyo and Genesys, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Freshcaller - Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.