Software Alternatives & Reviews

Ameyo Video Contact Center VS JustCall

Compare Ameyo Video Contact Center VS JustCall and see what are their differences

Ameyo Video Contact Center logo Ameyo Video Contact Center

Video Contact Center to humanize contact center, build trust, grow sales, identify issues and resolve them faster, improve CSAT rate, and more with a live video chat!

JustCall logo JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.
  • Ameyo Video Contact Center Landing page
    Landing page //
    2023-01-10

Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen an unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software has features like easy video call scheduling, video chat ticking, real-time monitoring, and co-browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.

Benefits of Ameyo Video Contact Center-

1- Cost reduction by replacing physical meeting 2- Increase First Call Resolution and NPS 3- Make calls even at low internet bandwidth of 150 Kbps 4- PCI DSS compliant and ISO 27001 & ISO 27018 certified

  • JustCall Landing page
    Landing page //
    2023-08-19

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user.

  • 100+ integrations with CRM & Business tools
  • Click to call from CRM
  • Go live in 70+ Countries
  • SMS Workflows & Automation
  • 3 sales dialers to choose from
  • Call queueing and forwarding
  • Comprehensive analytics
  • Conversation intelligence & much more

Ameyo Video Contact Center

Categories
  • Communication
  • Video Chat
  • Cloud Contact Center
  • Call Center Software
Website ww.ameyo.com
Pricing URL Official Ameyo Video Contact Center Pricing
Details $paid
Platforms
Browser
Release Date2020-09-16

JustCall

Categories
  • Phone System
  • Call Center Software
  • Call Center Solution
  • Sales Automation
  • Call Center Services
  • Video Conferencing
  • Bulk Sms
  • Auto Dialer
  • Cloud Hosting
Website justcall.io
Pricing URL Official JustCall Pricing
Details $paid $30.0 / Monthly
Platforms
Web Browser Windows Mac OSX Linux Android iOS
Release Date2018-02-01

Ameyo Video Contact Center features and specs

  • Video chat: Yes
  • Video Sharing: Yes
  • Schedule Video Calls: Yes
  • Co-browsing: Yes
  • Screen sharing: yes
  • Video Chat Ticketing: Yes
  • Real-time Monitoring: Yes

JustCall features and specs

No features have been listed yet.

Ameyo Video Contact Center videos

No Ameyo Video Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

JustCall videos

Customer Talks

More videos:

  • Review - Customer Talks
  • Demo - How to Set-up IVR?

Category Popularity

0-100% (relative to Ameyo Video Contact Center and JustCall)
Communication
5 5%
95% 95
Call Center Software
9 9%
91% 91
Enterprise Communication
0 0%
100% 100
Cloud Contact Center
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ameyo Video Contact Center and JustCall

Ameyo Video Contact Center Reviews

We have no reviews of Ameyo Video Contact Center yet.
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JustCall Reviews

The Top 9 Aircall Alternatives: How Do They Compare?
JustCall is a cloud-based phone system designed to help businesses get phone numbers and make, receive, and track calls.
Source: aircall.io
7 Best Cloud PBX Solution for Small to Medium Business
JustCall is a cloud-based PBX system that provides business owners with telephone numbers in more than 70 countries. The phone numbers created by JustCall appear as local numbers whenever you’re contacting your clients, which provides a thorough level of transparency.
Source: geekflare.com

Social recommendations and mentions

Based on our record, JustCall seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ameyo Video Contact Center mentions (0)

We have not tracked any mentions of Ameyo Video Contact Center yet. Tracking of Ameyo Video Contact Center recommendations started around Mar 2021.

JustCall mentions (4)

  • Newbie here. How would you target other businesses for establishing partnerships in the efficient way?
    If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: over 1 year ago
  • Remote workers and phone system
    Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good luck! Source: over 1 year ago
  • For the love of god, is there a way to mass upload calls to Zoho? Some work around to expedite this process?
    We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: over 1 year ago
  • Chrome extension auto-login
    I installed a Chrome extension for justcall.io to make calls. I noticed that when I log in to my JustCall account and open the extension, it automatically logs me in. How can this be achieved technically? Is there a way for a web page to communicate with the chrome extensions? Source: over 1 year ago

What are some alternatives?

When comparing Ameyo Video Contact Center and JustCall, you can also consider the following products

Bright Pattern - Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

CloudTalk - Work locally, grow globally