Software Alternatives & Reviews

Amazon Lex VS Cognigy.AI

Compare Amazon Lex VS Cognigy.AI and see what are their differences

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.

Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.
  • Amazon Lex Landing page
    Landing page //
    2023-03-20
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07

Amazon Lex

Categories
  • Chatbots
  • Chatbot Platforms & Tools
  • CRM
  • Natural Launguage Understanding
Website aws.amazon.com

Cognigy.AI

Categories
  • Customer Support
  • Customer Service
  • Live Chat
  • Tool
Website cognigy.com

Amazon Lex videos

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)

Cognigy.AI videos

Cognigy.AI and RingCentral Engage Agent Handover

Category Popularity

0-100% (relative to Amazon Lex and Cognigy.AI)
Chatbots
85 85%
15% 15
Customer Support
0 0%
100% 100
CRM
100 100%
0% 0
Tool
0 0%
100% 100

User comments

Share your experience with using Amazon Lex and Cognigy.AI. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Amazon Lex seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon Lex mentions (13)

  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: 11 months ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / over 1 year ago
View more

Cognigy.AI mentions (0)

We have not tracked any mentions of Cognigy.AI yet. Tracking of Cognigy.AI recommendations started around Mar 2021.

What are some alternatives?

When comparing Amazon Lex and Cognigy.AI, you can also consider the following products

Dialogflow - Conversational UX Platform. (ex API.ai)

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.