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Alertra VS GoDesk

Compare Alertra VS GoDesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Alertra logo Alertra

Website monitoring service with phone call, SMS, XMPP and e-mail alerts. We check websites, servers and routers 24/7, from all around the world. Free trial.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Alertra Landing page
    Landing page //
    2021-10-03
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Alertra

Website
alertra.com
Pricing URL
Official Alertra Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Alertra features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Alertra and GoDesk)

Alertra

GoDesk

Uptime Monitoring
100 100%
Uptime Monitoring
0% 0
Customer Support
0 0%
Customer Support
100% 100
Website Monitoring
100 100%
Website Monitoring
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Alertra and GoDesk, you can also consider the following products

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

UptimeRobot - Free Website Uptime Monitoring

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

SiteUptime - Siteuptime provides website monitoring services. Receive instant email and SMS alerts when your website becomes unavailable. View detailed uptime statistics and performance reports for your website monitors.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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