Software Alternatives & Reviews

Alert Cascade VS ngDesk

Compare Alert Cascade VS ngDesk and see what are their differences

Alert Cascade logo Alert Cascade

Mass notification software with a global reach - 2 way voice calls, emails and SMS text messages.

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.
  • Alert Cascade Landing page
    Landing page //
    2021-09-22
  • ngDesk Landing page
    Landing page //
    2022-10-29

Alert Cascade

Categories
  • Emergency Communications
  • Monitoring Tools
  • Data Analysis
  • Notifications And Alerting
Website alertcascade.co.uk
Pricing URL-

ngDesk

Categories
  • Incident Management
  • Monitoring Tools
  • Site Reliability
  • Notifications And Alerting
Website ngdesk.com
Pricing URL Official ngDesk Pricing

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ngDesk videos

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Category Popularity

0-100% (relative to Alert Cascade and ngDesk)
Emergency Communications
100 100%
0% 0
Incident Management
0 0%
100% 100
Monitoring Tools
64 64%
36% 36
Notifications And Alerting

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Alert Cascade and ngDesk

Alert Cascade Reviews

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ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

What are some alternatives?

When comparing Alert Cascade and ngDesk, you can also consider the following products

InformaCast - InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

BlackBerry Enterprise Mobility Suite - Blackberry Enterprise Mobility Suite is a comprehensive EMM platform for device, application, and content management with integrated security and connectivity.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AtHoc - AtHoc provides net-centric mass notification systems to military, government, higher education, and commercial organizations.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams