Software Alternatives & Reviews

Agyle Time VS Surfboard

Compare Agyle Time VS Surfboard and see what are their differences

Agyle Time logo Agyle Time

98% faster access to manually collected data

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Agyle Time Landing page
    Landing page //
    2023-09-04
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Agyle Time

Categories
  • Employee Scheduling
  • Customer Support
  • Customer Service
  • Workforce Management
Website agyleintelligence.com
Pricing URL-
Details $-
Platforms
-
Release Date-

Surfboard

Categories
  • Customer Service
  • Employee Scheduling
  • Resource Scheduling
  • Customer Support
Website teamsurfboard.com
Pricing URL Official Surfboard Pricing
Details $freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date2020-09-10

Agyle Time features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Agyle Time videos

No Agyle Time videos yet. You could help us improve this page by suggesting one.

+ Add video

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Agyle Time and Surfboard)
Employee Scheduling
29 29%
71% 71
Customer Support
28 28%
72% 72
Customer Service
34 34%
66% 66
Workforce Management
100 100%
0% 0

User comments

Share your experience with using Agyle Time and Surfboard. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Agyle Time and Surfboard, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Teleopti WFM - Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.

Kronos Workforce Central - Kronos Workforce Central is a complete set of human resource and workforce management applications including Kronos HRMS, payroll, and more.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.