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Agyle Time VS Genesys Engage

Compare Agyle Time VS Genesys Engage and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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Agyle Time logo Agyle Time

98% faster access to manually collected data

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Agyle Time Landing page
    Landing page //
    2023-09-04
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Agyle Time

Categories
  • Employee Scheduling
  • Customer Support
  • Customer Service
  • Workforce Management
Website agyleintelligence.com
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Genesys Engage

Categories
  • Customer Support
  • Communication
  • Enterprise Communication
  • Customer Communication Management
Website genesys.com
Edit details

Agyle Time videos

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Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Agyle Time and Genesys Engage)

Agyle Time

Genesys Engage

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
0 0%
Communication
100% 100
HR
100 100%
HR
0% 0
Customer Support
0 0%
Customer Support
100% 100

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What are some alternatives?

When comparing Agyle Time and Genesys Engage, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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