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Agyle Time VS Calabrio ONE

Compare Agyle Time VS Calabrio ONE and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Agyle Time logo Agyle Time

98% faster access to manually collected data

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • Agyle Time Landing page
    Landing page //
    2023-09-04
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

Category Popularity

0-100% (relative to Agyle Time and Calabrio ONE)

Agyle Time

Calabrio ONE

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
0 0%
Communication
100% 100
Workforce Management
100 100%
Workforce Management
0% 0
Customer Support
13 13%
Customer Support
87% 87

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Agyle Time and Calabrio ONE

Agyle Time Reviews

We have no reviews of Agyle Time yet.
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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Agyle Time and Calabrio ONE, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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