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Acute VS UseResponse

Compare Acute VS UseResponse and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Acute logo Acute

Acute helps you collect and make sense of your customer feedback, and figure out what to build next.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Acute Landing page
    Landing page //
    2020-04-11

Acute makes it easy for your users to make feature requests directly inside your product, without having to leave the page they’re on or sign up for a different service.

With Acute you can plan, prioritize, and back your product decisions with actual data while keeping your customers in the loop.

  • UseResponse Landing page
    Landing page //
    2023-10-10

Acute features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Integrations: Yes
  • Feedback widget: Embeddable feedback widget

UseResponse features and specs

No features have been listed yet.

Acute videos

+ Add

Acute Kidney Injury (Acute Renal Failure) Nursing NCLEX Review Management, Stages, Pathophysiology

More videos:

  • Review - Acute Glomerulonephritis Nursing (Poststreptococcal) | Nephritic Syndrome NCLEX Review
  • Review - Acute Gallbladder - CRASH! Medical Review Series

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Acute and UseResponse)

Acute

UseResponse

Customer Feedback
21 21%
Customer Feedback
79% 79
User Feedback
28 28%
User Feedback
72% 72
Help Desk
0 0%
Help Desk
100% 100
Feedback
100 100%
Feedback
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Acute and UseResponse

Acute Reviews

  1. Acute is a combination of Canny and Productboard but with embeddable feedback widgets
    🏁 Competitors: Canny, productboard
    👍 Pros:    Embeddable feedback widget|No signup for posting feedback|Friendlier price|Prioritization framework
    👎 Cons:    Doesn't have multiple boards

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Acute and UseResponse, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Nolt - A fast & beautiful way to collect user feedback

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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