Software Alternatives & Reviews

Actions from Slack VS Papercups

Compare Actions from Slack VS Papercups and see what are their differences

Actions from Slack logo Actions from Slack

Turn Slack messages into tickets, issues, tasks, and more.

Papercups logo Papercups

Open source live customer chat
  • Actions from Slack Landing page
    Landing page //
    2023-09-30
  • Papercups Landing page
    Landing page //
    2022-02-06

Actions from Slack

Categories
  • CRM
  • Customer Support
  • Project Management
  • Customer Iteraction
Website api.slack.com
Pricing URL-

Papercups

Categories
  • Customer Support
  • CRM
  • Help Desk
  • Live Chat
Website papercups.io
Pricing URL Official Papercups Pricing

Category Popularity

0-100% (relative to Actions from Slack and Papercups)
CRM
51 51%
49% 49
Customer Support
36 36%
64% 64
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, Papercups should be more popular than Actions from Slack. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Actions from Slack mentions (3)

  • Grafana Labs launches free incident management tool in Grafana Cloud
    Another suggestion re emoji: using Message Shortcuts for greater visibility/discoverability? https://api.slack.com/interactivity/shortcuts Might need to combine this with Slack modals for information gathering (if it lets you do this). - Source: Hacker News / over 1 year ago
  • Building a Slack App with Native SFDC Integration
    Outside of the Block Kit UI, Slack has support for two other interactivity systems: Slash Commands and shortcuts. Slash Commands are entered by a user in Slack’s text input (available in every channel), while shortcuts are graphical in nature. Since they’re easier to visualize, we’ll demonstrate shortcuts by creating a shortcut that will fetch our list of contacts and give us the ability to edit them. - Source: dev.to / almost 2 years ago
  • Is it possible to make a Slack plugin for the text editor?
    You can do the notified "on every message part," and could have it intercept the message and replace/append the message with content, but you won't be able to add a text editor button. You can, however, add actions to the lightning bolt and message actions sections, as described here: https://api.slack.com/interactivity/shortcuts. Source: almost 3 years ago

Papercups mentions (8)

  • Adding live chat support for Flutter Web
    I'd give https://papercups.io a try, they have a native flutter chat widget (last I checked the only live support native flutter package). Source: about 1 year ago
  • AMA – My bootstrapped Notion-2-Help Center SaaS just hit 3000 MRR allowing me to going full-time indie
    HelpKit does have a widget that you can embed on your own site. HelpKit itself has a built in email contact integration. If you want a live chat widget with HelpKit, the widget allows you to hook up one of many live chat providers… One of them called Papercups is actually fully free to use such as Tawk + more privacy friendly :). Source: over 1 year ago
  • If a web site need an chat option as a feature
    If chat means just "customer should be able to chat directly with our employees" for you, then something like chatwoot or papercups should do the job. Basically just a chat widget you can drop into your site where customers can message you. Source: almost 2 years ago
  • Ask HN: Which open source versions of SaaS would you like to see?
    No affiliation, but have you looked at https://papercups.io/ ? They are also OSS: https://github.com/papercups-io/papercups. - Source: Hacker News / about 2 years ago
  • What is the most expensive SaaS you spend on at your company?
    Yeah, it's kinda crazy. I'm considering just inhousing to https://papercups.io/ and save a bunch of money each month. Source: over 2 years ago
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What are some alternatives?

When comparing Actions from Slack and Papercups, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Trello for Slack - Organize anything with anyone, inside Slack

Crisp Chat - Multi-channel customer support software

Slack Jira Integration - Easily keep issues moving right from Slack

Drift - A messaging app that helps you grow your business.

Sortd for Slack - Get Trello-style project boards right in your Slack!