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8x8 VS Genesys PureConnect

Compare 8x8 VS Genesys PureConnect and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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8x8 logo 8x8

8x8's VoIP business phone systems deliver affordable, cloud-based voice, video, messaging, and call center solutions, helping you serve customers anytime, anywhere.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • 8x8 Landing page
    Landing page //
    2023-09-26
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

8x8

Categories
  • Communication
  • Enterprise Communication
  • VoIP
  • Call Center Software
Website 8x8.com
Pricing URL Official 8x8 Pricing
Edit details

Genesys PureConnect

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Customer Communication Management
Website genesys.com
Pricing URL-
Edit details

8x8 videos

+ Add

8x8 8x8.com VOIP PHONE SERVICE. STAY AWAY FROM THIS COMPANY

More videos:

  • Review - Provider Spotlight: 8x8, Inc. Cloud Communications Provider
  • Review - YuXin STICKERLESS 8x8 Review | thecubicle.us

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to 8x8 and Genesys PureConnect)

8x8

Genesys PureConnect

Communication
17 17%
Communication
83% 83
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100
Enterprise Communication
17 17%
Enterprise Communication
83% 83

User comments

Share your experience with using 8x8 and Genesys PureConnect. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare 8x8 and Genesys PureConnect

8x8 Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
8X8 is a complete suite of cloud communications solutions that has over 1 million business users across the globe. Their software includes include hosted VOIP for business telephony, video conferencing systems, call centre operations and team collaboration tools – all with business intelligence built in.
Source: www.dayonetech.com
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
8x8 is a unified communications platform that’s been around since the PBX telephony days. It did make an attempt to build its own contact center product with features like IVR and CRM integrations at one point, but has since given up and is now reselling Genesys' product.6
Source: www.dialpad.com

Genesys PureConnect Reviews

We have no reviews of Genesys PureConnect yet.
Be the first one to post

Social recommendations and mentions

Based on our record, 8x8 seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

8x8 mentions (3)

  • Sonicwall is blocking traffic, where/how can I see WHY?
    I'm trying to get to login.8x8.com. I can get to 8x8.com, but not the login page. I can get there on my guest wifi. So it's something in my SW blocking it, I just can't figure out what. Source: 11 months ago
  • Spare phone number. How can I make use of it so it can take professional voicemail and so on?
    You could port it into something like Voip.ms, sipharmony.com, or even 8x8.com. Source: over 1 year ago
  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: over 2 years ago

Genesys PureConnect mentions (0)

We have not tracked any mentions of Genesys PureConnect yet. Tracking of Genesys PureConnect recommendations started around Mar 2021.

What are some alternatives?

When comparing 8x8 and Genesys PureConnect, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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