Software Alternatives & Reviews

8x8 Cloud Contact Center VS Voiptime Cloud

Compare 8x8 Cloud Contact Center VS Voiptime Cloud and see what are their differences

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

Voiptime Cloud logo Voiptime Cloud

Cloud call center software with Predictive dialer, ACD, IVR, call scripts, comprehensive reporting, etc. Contact us to receive a fully configured solution in 24 hours!
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23
  • Voiptime Cloud Landing page
    Landing page //
    2021-04-29

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in 24 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. Contact us today!

8x8 Cloud Contact Center features and specs

No features have been listed yet.

Voiptime Cloud features and specs

  • ACD: Yes
  • IVR: Yes
  • Flexible Dialers: Yes
  • Call Analytics and Reporting: Yes
  • Call Recording: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • CRM: Yes
  • Quality Management: Yes
  • Web chat: Yes

8x8 Cloud Contact Center videos

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Voiptime Cloud videos

Voiptime Cloud Predictive Dialer

Category Popularity

0-100% (relative to 8x8 Cloud Contact Center and Voiptime Cloud)
Communication
73 73%
27% 27
VoIP
72 72%
28% 28
Cloud Contact Center
0 0%
100% 100
Enterprise Communication
74 74%
26% 26

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 8x8 Cloud Contact Center and Voiptime Cloud

8x8 Cloud Contact Center Reviews

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Voiptime Cloud Reviews

Choosing the Best Calling Software for Outbound Sales
Voiptime Cloud is the most versatile cold calling and sales solution of all three alternatives. Three dialing modes accompanied by a comprehensive reporting and campaign management features will help your team reach maximum potential at any given settings. Its advanced real-time monitoring and team management capabilities make it suitable for both in-house and remote teams....
Source: medium.com

What are some alternatives?

When comparing 8x8 Cloud Contact Center and Voiptime Cloud, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity