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3CX Phone System VS Genesys Cloud

Compare 3CX Phone System VS Genesys Cloud and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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3CX Phone System logo 3CX Phone System

3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • 3CX Phone System Landing page
    Landing page //
    2023-06-23
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

3CX Phone System videos

+ Add

3CX Phone System 12 Review

More videos:

  • Review - Overview of 3CX Phone System Version 15 Free Edition

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to 3CX Phone System and Genesys Cloud)

3CX Phone System

Genesys Cloud

Communication
32 32%
Communication
68% 68
Enterprise Communication
38 38%
Enterprise Communication
62% 62
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing 3CX Phone System and Genesys Cloud, you can also consider the following products

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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