Software Alternatives & Reviews

36 Questions VS Pointel DCCM

Compare 36 Questions VS Pointel DCCM and see what are their differences

36 Questions logo 36 Questions

The questions that will make you fall in love!

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • 36 Questions Landing page
    Landing page //
    2019-09-08
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

36 Questions videos

36 Questions: Love Is Complicated

More videos:

  • Review - Why Aren't You Listening to 36 Questions?

Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to 36 Questions and Pointel DCCM)
Tech
100 100%
0% 0
Call Center Software
0 0%
100% 100
Productivity
100 100%
0% 0
Communication
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, 36 Questions seems to be more popular. It has been mentiond 44 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

36 Questions mentions (44)

  • Need suggestions for first date tomorrow
    Everyone says this helps people fall in love. But that's because irs designed to bring people closer through progressive escalation, not to make people fall in love. Source: 10 months ago
  • I want to record an interview with my brother for his young son, because my brother is dying of cancer. What kinds of questions should I ask?
    Try these questions. Although it’s usually used within a romantic context, I these questions can be useful. http://36questionsinlove.com/. Source: 11 months ago
  • How do you ask a guy to kiss you on a date?
    You dont, if he doesnt make the move, he might not be in the same tune as you, let the things flow naturally, attraction and seduction is not a game as some may promote it, it is a natural connection between two people, there is no right timing but there is wrong timing, good timing is you 2 alone and together talking about casual things of life. Dont try to force a connection because you will lose it, if you want... Source: about 1 year ago
  • How do I (37f) fall back in love with my husband (39m) and is it even possible?
    You could also get to know each other more on an emotional level, like people normally do in the dating phase. I did this exercise with my partner when we were dating, and it definitely helped me fall more in love with him: 36 Questions to Fall in Love. Source: about 1 year ago
  • Need advices for the first date :)
    FYI; there's a website for the question too. So, ou won't need to read it off of an article. http://36questionsinlove.com/. Source: about 1 year ago
View more

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

What are some alternatives?

When comparing 36 Questions and Pointel DCCM, you can also consider the following products

Coupl Quiz - A relationship quiz app for couples.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Freelance TV - Collection of stories and interviews on freelancing

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Really Good Questions - Find curious questions powered by Twitter’s brightest minds.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!