CareSmartz360 Reviews, Info & Comments

CareSmartz360

CareSmartz360 - Cloud-based HIPAA compliant home care software solution to empower businesses. An advanced homecare software to manage end-to-end operations. subtitle

Caresmartz creates the most flexible, cost-effective software solutions to empower Home Care agencies and their operations to deliver quality care to seniors. The pain-points of home care agency owners are usually related to caregiver scheduling, billing, client management, and clocking caregiver visit confirmation. For all such needs, CareSmartz360 Home Care Software Solution is integrated with capabilities and features in collaboration with industry professionals, agencies and technology experts. It automates business processes, improves operational efficiency, and deliver key insights to make informed decisions.

CareSmartz360 is an integrated cloud-based solution designed to manage private duty agencies. Included in the suite are point of care, billing, scheduling, accounting, HR, CRM, telephony and more. The system can accommodate different locations and franchises within a single platform.

The scheduling module offers multiple calendar views, drag-and-drop functionality, and suggested caregivers based on the needs of the client and the caregiver abilities. The telephony application automatically calculates hours worked, tracks mileage and expenses, and sends alerts if caregivers don’t show up on time. The monthly pricing includes basic set-up, implementation, and professional services which are also available for agencies interested in extensive customization or large data migration.

CareSmartz360 Reviews and details

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2023-02-27

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CareSmartz360 Home Care Software for Private Duty Home Care Agencies

CareSmartz360 Home Care Software for Franchisors

Reviews

Andrew

Owner at Elder home care | over 4 years ago

This software helps tremendously in time savings and in cost savings
Compared to our previous software....this software helps tremendously in time savings and in cost savings on the bottom line because errors are fairly easy to find when they are made. I can't imagine doing business with our previous software system anymore....it would not have been possible to grow our business as we have with Caresmartz360.

It is very user-friendly. I've been able to train office staff very quickly. Caresmartz360 has helped our business grow with the all-inclusive attributes: scheduling, telephony (clock ins/outs), billing, payroll, family room, payment processing. The shift reminders and the clock in reminders allow us to be proactive versus reactive. This is so important for us so that we can stay on top of the care that our clients are receiving...nothing is worse than a client calling and saying that caregiver didn't show up. If we see that a caregiver didn't clock in within 10 minutes, we are calling to find out where the caregiver is at and then if needed, we call our client/client's family to let them know what is happening and already finding a replacement if needed. They know that we are looking out for them. I believe it sets us apart from our competitors. From the get-go (onboarding) and any continued needs from customer service, has always been handled with a positive, friendly, and helpful attitude! In addition, I love that they are constantly looking at improving; implementing new and more efficient ways of doing business. A recent innovative change has helped decrease multiple steps in finding care (First Come, First Serve). There was a little learning curve to it because it is almost too intuitive...but our care coordinators love using it now!

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