Best Support System Alternatives & Competitors

Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface.

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

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SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.

Key Bitrix24 features:

Comprehensive Features Free Plan Customizable Integrated Communication Tools

Open Source freemium $49.0 / Monthly (5 users / 24 GB )

Adopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options.

Key Engati features:

Multi-Platform Support No-Code Interface AI and ML Capabilities Analytics and Reporting

Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.

Key Raiseaticket features:

User-Friendly Interface Cost-Effective Cloud-Based Customization Options

free

The team inbox with super powers .

Key HelpSpace features:

User-Friendly Interface Collaborative Features Customizable Integration Capabilities

Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Key ProProfs Help Desk features:

User-Friendly Interface Customization Options Multi-channel Support Automation Features

paid Free Trial $10.0 / Monthly

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system.

Key UseResponse features:

Comprehensive Customer Support Solutions Customization User-Friendly Interface Integrations

S1 is a Customer Service Software that allows you to provide great customer support integrating...

Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

Key Zendo features:

Clients Client requests Predefined services Order forms

freemium $19.0 / Monthly (Per each seat)

osTicket is a widely-used open source support ticket system.

Key osTicket features:

Open Source Customizable Fields and Forms Email Integration Multi-Language Support

Open Source

Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

Key Usedesk features:

Comprehensive Support Features Integration Capabilities Customizable User-Friendly Interface