Software Alternatives & Reviews

🆘 Help Desk

Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.

The best Help Desk Products based on votes, our collection of reviews, verified products and a total of 4,652 factors

Top Help Desk Products

  1. 215

    osTicket is a widely-used open source support ticket system.

    Open Source

  2. 152

    ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

  3. Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

    Try for free paid Free Trial

  4. 159

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  5. 155

    Freshservice: the one-stop cloud solution for all your IT management needs.

  6. 179

    A messaging app that helps you grow your business.

    Open Source

  7. 157

    Gorgias is a helpdesk built to provide great support at scale.

  8. 215

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    freemium $19.0 / Monthly

  9. 217

    Multi-channel customer support software

    freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

  10. 204

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  11. 198

    Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  12. 211

    Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

    freemium $8.0 / Monthly (Per Staff Billed Annually)

  13. 168

    Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

  14. 130

    Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly

    Try for free paid Free Trial