What's the alternative?

Top 12 Help Desk Options

Based on our collection of software reviews as well as verified products.
Latest update:
  1. Freshdesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. ZenDesk

    Zendesk is a beautiful, lightweight help-desk solution.

  3. Kayako

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. SaaS or On-Premise, from just $24 per month. Free trial.

  4. HelpScout

    Help Scout is a simple, straightforward way to provide excellent support

  5. Zoho Desk

    Industry's first context-aware Helpdesk Software

  6. Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  7. HappyFox

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  8. UseResponse

    Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  9. Salesforce Service Cloud

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  10. LiveAgent

    Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $19. 30-day Money-back.

  11. UserVoice

    UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

  12. Samanage

    Samanage is a true cloud, multi-tenant IT service desk and asset management solution.