Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / 3 months ago
AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / 3 months ago
Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / 4 months ago
The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / 5 months ago
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Starting today, you can give Amazon Lex additional information about how to process speech input by creating a custom vocabulary. A custom vocabulary is a list of domain-specific terms or unique words (e.g., brand names, product names) that are more difficult to recognize. You create the list and add it to the... - Source: dev.to / 10 months ago
Yes, Amazon and Google both have nlp driven chatbot apis. They are generally hard to use and your typical person will not be able to configure it. https://aws.amazon.com/lex/ https://cloud.google.com/dialogflow. - Source: Hacker News / over 1 year ago
You can now configure your Amazon Lex bots to provide periodic updates to users while their requests are processed. Customer support conversations often require execution of business logic that can take some time to complete. For example, updating an itinerary on an airline reservation system may take a couple of minutes during peak hours. Typically, support agents put the call on hold and provide periodic updates... - Source: dev.to / over 1 year ago
If you're open to using AWS, check out Lex! Https://aws.amazon.com/lex/. - Source: Reddit / over 1 year ago
Amazon Lex can improve voter accessibility by providing natural-language understanding (NLU) through multiple channels, including web, mobile, SMS, social media, and contact center. - Source: dev.to / over 1 year ago
It sounds like you're interested in implementing all of the logic yourself, but if you're mostly interested in getting something up and running AWS has a service called Lex which is basically Chatbot AI as a service. - Source: Reddit / over 1 year ago
Contact flow is the overall experience of the user from start to finish when he/she contacts the customer care. It includes logging in, prompting the next step, transferring to the next queue, etc. With Amazon Connect, the whole contact flow can be built graphically without having to write a single line of code. You can also build contact flows that understand natural language using Amazon Lex, so callers can... - Source: dev.to / over 1 year ago
Amazon Lex is a service for building conversational interfaces using voice and text. With Lex, you can use the same deep learning engine that powers Alexa in your own applications. - Source: dev.to / about 2 years ago
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