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Looking for a new Ticketing system that's not Spiceworks

Recommended and mentioned products

  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. osTicket is a widely-used open source support ticket system.

    I've used osTicket, it works well. https://osticket.com/.