Software Alternatives & Reviews

Looking for a Groove Alternative?

Kayako GrooveHQ
  1. 1
    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
    Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and what issue they've been facing. Understanding context and having insight into a customer's journey sets Kayako apart from all other helpdesks.

    #Customer Service #Customer Support #Help Desk 1 social mentions

  2. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
    Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and what issue they've been facing. Understanding context and having insight into a customer's journey sets Kayako apart from all other helpdesks.

    #Help Desk #Customer Support #Customer Service 2 social mentions

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