Kayako Alternative - HelpSumo

Help Desk Customer Service Customer Support

Kayako Landing Page

1

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Kayako offers four different solutions which are, live chat, self-service, social and integration which is the VoIP solution, compared to helpsumo who offer six different solutions. The helpsumo solutions are the ticket system, email support, live chat, self-support, social media and integration. Keep in mind that Kayako offers them as a complete package with no differentiation while helpsumo does give you two, four and six solution packages respectively at different prices. This means Kayako limits you regarding your ability to pick and choose the solutions that you need.

#Customer Service #Customer Support #Help Desk 1 social mentions
HelpSumo Landing Page

2

HelpSumo

Helpsumo offers full-featured hosted help desk solution.

Kayako offers four different solutions which are, live chat, self-service, social and integration which is the VoIP solution, compared to helpsumo who offer six different solutions. The helpsumo solutions are the ticket system, email support, live chat, self-support, social media and integration. Keep in mind that Kayako offers them as a complete package with no differentiation while helpsumo does give you two, four and six solution packages respectively at different prices. This means Kayako limits you regarding your ability to pick and choose the solutions that you need.

#Help Desk #Customer Support #Customer Service