Hello, SaaSHub Community 👋 We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.
❌ Problem
Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.
✨ Our Solution
Our Automatic Answering Bot:
⚙️ How It Works
🙏 Our Ask
Thank you!
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Brainwave's answer:
More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.
Brainwave's answer:
Conducts the required actions promptly when specific conditions are met, such as saving a contact email from an interested prospect.
Brainwave's answer:
B2B/B2C or Fintech SaaS companies teams swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents).
Brainwave's answer:
React.js, Node.js, Langchain, Machine Learning
Brainwave's answer:
we have experienced the pains by ourselves of solving hundreds and even thousand of tickets in our previous experiences, and it slowed down us a lot in continuing innovating.
Based on our record, SiteGPT seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
SiteGPT is a great platform to create AI chatbots. It can Instantly answer your visitors' questions with a personalized chatbot trained on your website content. - Source: dev.to / 8 months ago
Congrats on the launch. How is it different from - https://chatbase.co/ https://sitegpt.ai/. - Source: Hacker News / 11 months ago
Bhanu Teja crossed $9.8K MRR with SiteGPT, a tool to create AI chatbots without coding. Source: 11 months ago
Https://sitegpt.ai/ - Built by one young developer in a few weeks and he tweeted about getting to 20k mrr immediately. The product looks basic and it only works on your website text. Source: about 1 year ago
SiteGPT.ai is doing something similar maybe you could try the same approach or use it as an internal chatbot only. Source: about 1 year ago
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