Software Alternatives, Accelerators & Startups

packagecloud VS BoldDesk

Compare packagecloud VS BoldDesk and see what are their differences

packagecloud logo packagecloud

Free hosted Node.js, Debian, RPM, Java, Python and RubyGem repositories. Chef, Puppet, Jenkins, Buildkite, CircleCI and Travis CI integrations.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • packagecloud Landing page
    Landing page //
    2023-03-07

Packagecloud is a cloud-based package repository that allows its users to host npm, python, rubygem, apt, Java/Maven, and yum repositories without having to configure anything first. Being a cloud-based solution, it also allows one to distribute various software packages in a uniform, scalable, and dependable manner without investing in infrastructure.

Regardless of the programming language or OS, you can keep all of the packages that you need to be deployed across your organization’s workstations in one repo. Then, without owning any of the infrastructure required, you may securely and efficiently distribute packages to your devices.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

packagecloud

$ Details
freemium $89.0 / Monthly ("Starter Plan", "20 Gb Transfer", "5 Gb Storage")
Platforms
Cross Platform Linux Windows Mac OSX Cloud
Release Date
2016 January

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

packagecloud features and specs

  • Unlimited Users: Yes
  • Unlimited Repositories: Yes
  • Universal asset management: Yes
  • CI/CD Pipeline Orchestration: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

packagecloud videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to packagecloud and BoldDesk)
Package Manager
100 100%
0% 0
Customer Support
0 0%
100% 100
Software Development
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare packagecloud and BoldDesk

packagecloud Reviews

What is Artifactory?
Packagecloud is a cloud-based package repository that allows its users to host npm, python, rubygem, apt, Java/Maven, and yum repositories without having to configure anything first. Being a cloud-based solution, it also allows one to distribute various software packages in a uniform, scalable, and dependable manner without investing in infrastructure. Regardless of the...

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, packagecloud should be more popular than BoldDesk. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

packagecloud mentions (5)

  • Reports on successful blocks
    Looks like the repository on packagecloud.io don't have the latest version yet, it only lists 0.0.23? I got 0.0.24 from somewhere though. Source: over 1 year ago
  • I tried to switch to the testing branch of Debian and below is my /etc/apt/sources.list:
    Forcing the config can be don manually by modifying the config files that points to different repos in /etc/apt/sources.list.d, or for packages on packagecloud.io, you can use the method that I describe. The latter works because packagecloud.io has a robust strip to create config files based on the detected operating systems or you can force a certain operating system/dist as shown above. Source: over 1 year ago
  • I tried to switch to the testing branch of Debian and below is my /etc/apt/sources.list:
    The error you are seeing is because you probably ran one of the steps that creates a configuration in your system that points to packagecloud.io, so that your system can retrieve packages from https://packagecloud.io/cs50/repo. However since there are no Debian bookworm packages there, you are seeing the error. Source: over 1 year ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Packagecloud.io — Hosted Package Repositories for YUM, APT, RubyGem and PyPI. Limited free plans, open source plans available via request. - Source: dev.to / almost 3 years ago
  • Need help installing Pi hole
    You have something installed via packagecloud.io which is no longer avalaible. Delete the line from your sources. Source: almost 3 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing packagecloud and BoldDesk, you can also consider the following products

Cloudsmith - Cloudsmith is the preferred software platform for securely storing and sharing packages and containers. We have distributed millions of packages for innovative companies around the world.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Artifactory - The world’s most advanced repository manager.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sonatype Nexus Repository - The world's only repository manager with FREE support for popular formats.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!