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Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.
#Employee Scheduling #Customer Service #Workforce Management
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NOTE: Teleopti WFM has been discontinued.Humanize the workplace with intelligent automation from Teleopti. 100% committed to helping you optimize and engage your most important resource – your staff.
#Employee Scheduling #Customer Service #Customer Support
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A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.
#Employee Scheduling #Customer Support #Predictive Analytics 1 social mentions
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NICE is a remote desktop cloud visualization solution enabling users to connect to OpenGL and Direct/X applications running in a data center
#Employee Scheduling #Customer Support #Workforce Management
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Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.Pricing:
- Paid
- Free Trial
- $15.0 / Monthly (Professional version (user/month))
#Workforce Management #Employee Scheduling #Employee Performance Management
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Workforce management, quality and performance management, analytics, cloud or on-premise
#Employee Scheduling #Customer Service #Communication
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Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.
#Employee Scheduling #Customer Service #Communication
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FieldEZ is a mobile-based field force management solution that offers call management, scheduling, lead management, time & location reporting.
#Sales Force Automation #Sales Automation #Work Management
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98% faster access to manually collected data
#Employee Scheduling #Customer Support #Workforce Management
Product categories
Summary
The top products on this list are Verint Workforce Optimization, Teleopti WFM, and Assembled.com.
All products here are categorized as:
Tools for managing customer support, inquiries, and interactions.
Systems for managing and optimizing staff scheduling, allocation, and productivity.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Related categories
📅 Employee Scheduling
💬 Customer Support
📡 Communication
📊 Predictive Analytics
📈 Sales Force Automation
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